Privacy policy

SECTION 1 - HOW WE USE YOUR INFORMATION

When you make a purchase from our boutique, we collect the personal information you provide, such as your name, address, and email address, to process your order. Additionally, when you browse our site, we automatically receive your computer’s IP address to help us learn more about your browser and operating system for a better shopping experience. With your permission, we may also use your email to send updates about our store, new products, and other relevant news.

SECTION 2 - CONSENT

How do we get your consent?

When you provide personal information for transactions, such as verifying your credit card, placing an order, or arranging a delivery, we assume you consent to our collecting and using it for that specific purpose. If we request your personal information for another reason, like marketing, we will either ask you directly for your expressed consent or provide an option to decline.

How do you withdraw your consent?

If you change your mind after opting in, you can withdraw your consent at any time by contacting us at customerservicekcouture@gmail.com.

SECTION 3 - DISCLOSURE

We may share your personal information if we are legally required to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products to you. Your data is stored through Shopify’s data storage and databases, all of which are secured behind a firewall.

Payments:

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card information. Your data is encrypted according to the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase data is stored only as long as necessary to complete the transaction, after which it is deleted. All direct payment gateways adhere to the PCI-DSS standards managed by the PCI Security Standards Council, a joint effort by major brands like Visa, MasterCard, American Express, and Discover. For more details, you may want to review Shopify’s [Terms of Service](https://www.shopify.com/legal/terms) or [Privacy Statement](https://www.shopify.com/legal/privacy).

SECTION 5 - THIRD-PARTY SERVICES

Generally, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase-related transactions. We recommend that you review these providers' privacy policies to understand how your personal information will be handled.

Keep in mind that some providers may be located in or have facilities in different jurisdictions. Therefore, if you choose to proceed with a transaction involving the services of a third-party provider, your information may become subject to the laws of the jurisdiction(s) where that provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

If you click on links in our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.

Google Analytics

Our store uses Google Analytics to help us learn about who visits our site and which pages are being viewed.

SECTION 6 - SECURITY

To protect your personal information, we follow industry best practices and take reasonable precautions to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed inappropriately. If you provide us with your credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Here’s a list of cookies we use, allowing you to decide if you want to opt out:

- _session_id: unique token, sessional; allows Shopify to store information about your session (e.g., referrer, landing page).
- _shopify_visit: no data held, persistent for 30 minutes; used by our website provider’s internal stats tracker to record the number of visits.
- _shopify_uniq: no data held, expires at midnight (relative to the visitor) of the next day; counts the number of visits to the store by a single customer.
- cart: unique token, persistent for 2 weeks; stores information about the contents of your cart.
- _secure_session_id: unique token, sessional.
- storefront_digest: unique token, indefinite; used to determine if the current visitor has access if the shop has a password.
- PREF: persistent for a very short period; set by Google and tracks who visits the store and from where.

SECTION 8 - AGE OF CONSENT

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We may update this privacy policy from time to time, so please review it regularly. Any changes will take effect immediately upon their posting on the website. If we make significant changes to this policy, we will notify you here so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue selling products to you.

TCPA Compliance:

Text Marketing and Notifications:

By entering your phone number at checkout and completing a purchase, subscribing via our subscription form, or using a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. We will not exceed 30 marketing messages a month. You acknowledge that consent is not required for any purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link provided in our messages. Please note that alternative methods of opting out, such as using other words, will not be considered a valid means of opting out. Standard message and data rates may apply.

For any questions, please text HELP to the number you received the messages from, or contact us for more information. If you wish to opt out, please follow the instructions above.

GDPR Compliance:

Text Marketing Terms and Conditions:

We use a text messaging platform, which is subject to the following terms and conditions. By opting in for our text marketing and notifications, you agree to these terms.

By entering your phone number at checkout and completing a purchase, subscribing via our subscription form, or using a keyword, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers. You acknowledge that consent is not a condition for any purchase.

Your phone number, name, and purchase information will be shared with our SMS platform, "SMSBump Inc.," a European Union company based in Sofia, Bulgaria, EU. This data will be used for sending you targeted marketing messages and notifications. When sending text messages, your phone number will be passed to a text message operator to fulfill delivery.

If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link provided in our messages. Alternative methods of opting out, such as using different words or requests, will not be considered valid. Standard message and data rates may apply.

For any questions, please text "HELP" to the number from which you received the messages, or contact us for more information. If you wish to opt out, please follow the instructions above.

Short Code Version:

Text Marketing & Notifications

By subscribing to text marketing notifications, you agree to receive recurring automated marketing messages and shopping cart reminders at the phone number provided.

We determine cart abandonment by using a cookie and check whether the user has already opted in for text marketing.

Consent is not required for purchases. Reply STOP to unsubscribe, HELP for help. Standard message and data rates may apply.

If you wish to unsubscribe, you can do so at any time by texting STOP, CANCEL, QUIT, END, or UNSUBSCRIBE to any mobile message received from us. You may receive another text message confirming your unsubscription. Please note that sending an email, calling, or using any method other than the words mentioned above will not be considered valid for unsubscribing.

When you opt-in for our service, you may receive occasional texts about the latest Text Alerts, Surveys, Welcome messages, Customer win-backs, Text Campaigns, Giveaways, Flash Sales, and Upsells.

If your device does not support MMS, we will deliver SMS instead and strip the image. The opt-out will also be delivered as a standard text message (SMS).

Carriers (e.g., AT&T, T-Mobile, Verizon, Rogers) are not responsible for undelivered or delayed messages.